TELEX

TELEX bridge

• 42 AWG copper wire, approx. 8.4 kOhm

• AlNiCo 3 and AlNiCo 5 magnets

• copper plated steel baseplate

• Vintage cloth wire

TELEX neck

• 43 AWG copper wire, approx. 7.9 kOhm

• AlNiCo 5 magnets

• non-conductive cover

• vintage cloth wire

Warranty Coverage All VIP pickups are guaranteed to be free from manufacturing defects for a period of 5 years from the date of purchase. This warranty applies only to the original purchaser and requires valid proof of purchase. Any modification or alteration to the product will void the warranty. If the pickup was purchased through an authorized dealer, please contact the dealer directly for all warranty-related claims and support. Installation & Use Disclaimer We are not responsible for any damage resulting from improper installation, misuse, or the use of non-supplied mounting hardware or covers. Returns & Exchanges Pickups purchased directly from us may be returned within 14 days of purchase, provided that: Items are in original, brand new condition. Items show no signs of use, unless noted below. You have obtained return authorization from us prior to shipping the item back Returns sent without prior authorization will not be accepted. Important Notes: Items returned in less than brand new condition may be refused Custom orders and non-stock items are final sale and cannot be returned or exchanged. Customers are responsible for all return shipping costs Condition Exceptions & Service Fees We understand that pickups may be handled during installation attempts. The following reconditioning fees apply if an item is returned with minor alterations: Lead wire replacement (shortened, un-braided, or with solder residue): $40 per pickup (applies to braided wire or 4-conductor cable) Damaged or scratched covers: $40 per cover replacement These fees will be applied before any refund or exchange is processed. Shipping Issues (Lost or Damaged Orders) If your order is lost or arrives damaged, please contact us immediately so we can assist. All shipments are insured for up to $100. The maximum reimbursement for lost or damaged shipments is $100 per shipment.